Privacy Policy

Introduction

Lake Basin nDental and Orthodontics Center respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website (the "Site").

Information We Collect

We may collect the following information from you:

  • Contact Information:Your name, phone number and email address.
  • Dental Information:Your dental history and treatment information. This information may be collected through appointment scheduling forms, patient intake forms, and communication with our staff.
  • Usage Data:We may collect information about how you use the Site, such as the pages you visit and the time you spend on each page. This information is collected through cookies and other tracking technologies.

Use of Your Information

We may use your information for the following purposes:

  • To provide you with dental services and information about our practice.
  • To schedule appointments and send appointment reminders.
  • To communicate with you about your dental care.
  • To improve the Site and our services.
  • To comply with legal and regulatory requirements.

Sharing of Your Information

We may share your information with third-party vendors and service providers who provide support for the operation of our Service. These third parties are obligated to maintain the confidentiality of your information and are restricted from using your information for any other purpose other than providing services to us.
We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Lake Basin Dental and Orthodontic Center
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies are used to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy. We will also retain and use Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Information, may be transferred to — and processed in — countries other than your own where data protection laws may be different from those in your jurisdiction. If you are located outside Kenya, please be aware that your information may be transferred and processed here. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Contact Us

If you have any questions about these Terms, please contact us at info@lakebasinortho.com or +254 781 822 070.